POLICY

This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from Cycle Company (“we”, “us”, or “our”). By placing an order with us, you agree to comply with this Shipping Policy.

Shipping Methods and Carriers

We offer various shipping methods to deliver your order, including standard shipping, expedited shipping, and express shipping. The available shipping methods and carriers may vary depending on your location and the products you have ordered.

Shipping Rates and Delivery Times

Shipping rates and delivery times are calculated based on several factors, including the shipping method selected, the destination address, and the weight and dimensions of the products. The applicable shipping rates and estimated delivery times will be displayed to you at the time of purchase.

Order Processing Time

We make every effort to process and ship orders promptly. Order processing time may vary depending on the availability of the products, order volume, and other factors. Once your order has been processed, you will receive a shipping confirmation email with tracking information.

International Shipping

We offer international shipping to select countries. International orders may be subject to customs clearance procedures, import duties, taxes, and other fees levied by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping fees paid at the time of purchase. Please note that international delivery times may be longer than domestic delivery times due to customs processing.

Shipping Restrictions

Certain products may be subject to shipping restrictions based on their size, weight, or contents. We reserve the right to refuse shipping to certain addresses or destinations if we determine that it is not feasible or permissible to do so.

Shipping Address

You are responsible for providing accurate and complete shipping information when placing an order. We are not liable for any delays or delivery failures resulting from incorrect or incomplete shipping addresses provided by the customer.

Delivery Attempts

Our shipping carriers will make reasonable attempts to deliver your order to the address provided. If no one is available to receive the package, the carrier may leave a delivery notification or make additional delivery attempts. It is your responsibility to follow the carrier’s instructions to ensure successful delivery of your order.

Order Tracking

You can track the status of your order using the tracking information provided in the shipping confirmation email. If you have any questions or concerns about the delivery of your order, please contact us for assistance.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at vinsun.ent@gmail.com